Connecting to the Internet

Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?

Tech sup: OK, you've got the CD in the CD drive, right?

Customer: Yeah....

Tech sup: And what sort of computer are you using?

Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen.....

Tech sup: Aaaarrrrgggghhhh!!!